Customer Reviews
Ha! Ha! Ha! Ha! - By: I LOVE BOOKS, 06 Nov 2008 
I needed a good laugh. Reading this bookin under 3 hours provided it. Just like the author pointed outin a comment to one of the reviewers, I certainly believe that the letters are real (or else the book could not have been published without the various airlines' consent ) .
T. Ravenscourt's brilliant idea was to write to several airlines, making up far-fetched demands or with argumentative situations, & wait for their reply. To these he would respond again & again, seeing how far he could stretch it & get away with. I suspect that the patience of most Customer Relations departments with this particular passenger was tested several times! I can see the initial laughs after receiving the first letter & eyes-rolling-nostrils-snorting (or fuming) later on as "you know that passenger, Ravenscourt, you won't believe it, he wrote again, what DOES he want, listen to this!..." upon receiving yet another letter.
Granted that some of the missives are perhaps bordering offensive (like some reviewers pointed out), I still think that this book should be taken for what it is, i.e. a well crafted, humorous, cheerful piece of work. It could brighten a rainy day or be the perfect travelling companion, especially if you are flying. So have a safe trip & enjoy!
Not that funny - By: J. Bryan, 11 Sep 2008 
Easy read,funnyin places but becomes a bit bland.
To say this book is hilarous is a bit over the top if you are looking for a quick & simple read it hits the spot.
A GOOD PICK UP PUT DOWN BOOK - By: Optimistic, 05 Dec 2007 This is a good little book if you're looking for something humorous that you don't have to get too involved in. It's one of those books that you can just pick up & read a bit of, then come back to later. Especially good for fans of flying. It consists of fictional letters to airlines, although it's easy to believe the letters are real. A harmless bit of fun - & don't we all need more of that?!
Wonderful, wonderful book. - By: Jonah, 27 Nov 2007 
What a wonderful, wonderful book. Years ago I read the Henry Root letters & Air Mail is the equal of that book, if not better. Quite the funniest book I have ever readin years. My favourite letters are the Dear Qantas ones, but they're all funny.
Extremely funny - By: Mrs. S. E. Davies, 09 Nov 2007 Very funny, the fact that it is all short 'stories' as suchin the form of letters of complaint to airlines, makes it very easy to pick up & put down without losing the thread of the book. However saying that, I found it so difficult to put down that I finished the bookin one day, more please! For me the funniest tales were the Air China & the Korean Air letters. Also the fact that the airlines takes these letters so seriously, makes for even better reading! I would not recommend reading this bookin public as it makes you laugh out loud & you may alarm other members of the public who will think you slightly deranged!
Another reviewer took offence at this book, stating it was racistin places. My feelings are that yes some are, but they are meant to be & the basis of the joke is on the writer, showing up the letter writerin a humerous manner, I certainly was not offended by any of the material. I feel that anyone who thinks that they will enjoy this book will also probably enjoy David Charters books: At Bonus Time No One Can Hear You Scream & Trust Me I'm A Banker, absolutely hilarious!
